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Grab your coffee and your notebooks for an engaging morning discussion of how to deliver superior customer service in five easy execution strategies with Deborah Chambers Chima, president and CEO of Chambers Consulting Group. Join us on Friday, April 4 from 7:30 to 9:00 am in the Chamber
Office. This workshop is designed for participants who want to enhance their knowledge on how to deliver superior customer service in a way that is fun and engaging. You will learn how to create the opportunity to wow customers every time, deliver the level of customer service that keeps the cash register ringing, and influence the decision of the customer to choose your services. Sponsored by the Downers Grove Downtown Management Association. Fee: $15 Members; $25 Non-Members.
Deborah Chambers Chima is the co-author of Choose to Lead: Advice, Tools, and Strategies for Women, from Women, and a featured columnist in The Business Ledger. A certified Leadership Coach, Deborah comes from a 24- year career in the retail industry, and more than 20 years with McDonald’s Corporation. She is the 2007-2008 President of the National Association of Women Business Owners and winner of the 2006 Business Ledger " Influential Women
in Business" Award.