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How to Be Communications Savvy
A look at the knowledge and skills necessary to
be effective communicating in the
small business environment
A lunch and learn presentation will be offered
by the Downers Grove Professional Development Alliance on Wednesday, January
24, 2007 from 11:30 to 1:00 pm at the Chamber offices. Registration
and a $15.00 fee is required. Seating is limited.
At this meeting you will learn some striking
facts about how we communicate in today’s workplace. Some answers to questions
you might find interesting are these:
· Do
you metacommunicate
in your e-mails?
· How
much time is spent communicating in a given day?
· What
does it mean to “own the message”?
· Of
the four methods by which you communicate (listening, speaking, reading and
writing,) which do you do the most?
· Which
is the best way to deliver a message: over the phone, in person, or in writing?
· Which
messages are more accurate: verbal or non-verbal?
· Why
is active listening so effective?
· How
does predicting behavior impede effective communication?
· Why
is the SQ4R method for reading a document so effective?
· What
systems are in place for you to respond/track emails; keep and track business
cards; record daily action items; take/respond to phone messages; catalog
business resources; back up your computer; keep your web site updated…..
If you would like to know more about
communicating and would like answers to these questions, join us for this most
informative presentation.
The presenter will be Norbert Farnaus of Farnaus
& Associates. Norb has been a DG Chamber member for the past two years and
works with small and medium sized businesses to solve communications problems as
well as coach organizations in business planning and development (business plans
and strategic plans).